ABOUT US


Governance and Ethics
Our Code of Ethics (Code) sets out the high standards of conduct expected of all of our employees, officers and directors, and by our partners, vendors and contractors when they transact with us or on our behalf. Our Code sets out Northbound’s basic standards for ethical and legal behaviour.At Northbound Processing, we are committed to the highest standards of corporate governance, ethical conduct and regulatory compliance. Strong and effective governance is fundamental to the sustainability of our business and to the creation of enduring value for all our stakeholders.

Risk Management
The company’s Risk Management involves a systematic approach to recognising, evaluating, and handling risks. It is essential for the company to prepare for unexpected circumstances that can range from minor issues to major crises. By actively understanding, evaluating, and planning for potential risks, we can protect our financial health, ensure continued operation, and safeguard our overall sustainability.
- Identify, assess and manage risks in an effective and efficient manner;
- make decisions based on a comprehensive balance of the reward to risk;
- satisfy our corporate governance requirements.
Company Policies and Procedures
Governance Policies
- Code of Ethics
- Social and Ethics Committee Terms of Reference
- Whistle Blowing Policy
- Responsible and Ethical Sourcing Policy
- FICA Risk Management & Compliance Programme
- Know Your Customer (KYC)
Environmental Policies
- Environmental Policy
- Radiation protection function policy statements and objectives
Social Policies
- Occupational Health & Safety Policy
- Sexual Harassment Policy and Reporting Procedure
- Human Rights Policy
Protection of Personal Information Act
- Privacy Notice
- PAIA Manual
- Form 02 – Request for Access to Record
- Form 03 – Outcome of request and of fees payable